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Canadian CIO Outlook 2017: Driving Business Strategy and Delivering Value

The Conference Board of Canada, 78 pages, May 8, 2018
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This annual survey report on Canadian chief information officers (CIOs) offers a glimpse into the future role of the CIO and provides five key takeaways for CIOs to focus on.

Document Highlights

To successfully balance their myriad technical, management, and strategic priorities, today’s chief information officers (CIOs) must stay on top of a variety of trends. They must understand the IT issues facing their organizations, and influence the design and portfolio of enterprise products, services, and processes to support rapid change.

Relying on a regular survey of Canadian CIOs, The Conference Board of Canada’s annual Canadian CIO Outlook identifies and discusses the current challenges and opportunities they face, as well as the skills, tools, and strategies they use to achieve success in priority areas. The survey and report provide CIOs in Canada with a better understanding of how their peers manage IT and organizational priorities and offer a glimpse into the future role of the CIO.

The report provides five key takeaways for CIOs, relating to relationship building, priority and time management, IT trends, IT talent, and barriers to fulfilling the CIO role.

Table of Contents

EXECUTIVE SUMMARY

Chapter 1–Introduction

  • Objective
  • Methodology
  • Sample Description

Chapter 2– IT Is the Business: Being a Strategic Partner to Drive Business Value

  • Reporting Structure
  • CEO–CIO Relationship
  • Decision-Making Authority
  • CIO Skills
  • Skills Differential

Chapter 3–Juggling Act: Balancing Numerous and Often Competing Priorities

  • Priorities
  • Time
  • Alignment Between Priorities and Time
  • Drivers of IT Spending Growth

Chapter 4–Emerging Opportunities: Identifying and Capitalizing on Trends

  • Changing Importance
  • Budget Changes
  • Changing Priorities
  • Impact of Trends
  • Changing Impact of Trends

Chapter 5–Right People, Right Time, Right Place: Putting IT Talent Issues in Perspective

  • Is There a Problem?
  • Recruitment Challenges
  • Retention Challenges
  • Recruitment Strategies

Chapter 6–Speedbumps: Understanding the Barriers to the CIO Role

  • Understanding Organizational Challenges to the CIO Role
  • Demographics of Clusters
  • Priorities
  • Time
  • Drivers of IT Spending Growth
  • Recruitment Challenges
  • Retention Challenges
  • Recruitment Strategies
  • Speedbump Summary

Chapter 7–Conclusions

  • 1. IT Is the Business: Being a Partner to Drive Business Value
  • 2. Juggling Act: Balancing Numerous and Often Competing Priorities
  • 3. Emerging Opportunities: Identifying and Capitalizing on Trends
  • 4. Right People, Right Time, Right Place: Putting IT Talent Issues in Perspective
  • 5. Speedbumps: Understanding the Barriers to the CIO Role

Appendix A–Bibliography

Appendix B–Description of Statistical Methods

Appendix C–Significance Values

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