Intercultural Competency: Building Your Capacity for a More Vibrant Workplace

The Conference Board of Canada, August 1, 2017
Recorded Webinar
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Canada’s workplaces are more diverse than ever which presents new opportunities and challenges. Diversity can spur better organizational results. But it can also create misunderstandings and conflict in the workplace. Luckily, there is plenty of evidence that can guide employers on how to create an inclusive work environment to reap the benefits of diversity.

The London Cross Cultural Learner Centre operates an empirically-based training program in conjunction with the Centre for Research on Migration and Ethnic Relations at Western University. The “Intercultural Education Training Program” uses a transformative learning approach that emphasizes the value of cultural diversity in the workplace and is proven to deliver successful results.

Join us for this 60-minute webinar as Michele Manocchi presents valuable new tools and demonstrates how to build diversity and inclusive practices for your own workplace.

Webinar Highlights

As a participant of this webinar, you will:

  • Gain a better understanding of the concepts of culture, diversity, and intercultural competence
  • Evaluate your own cultural frameworks and learn how assumptions and generalizations arise and affect your daily interactions
  • Identify cultural elements in your workplace that can affect organizations, groups, and individuals
  • Improve your knowledge of intercultural competency tools that can be used when you interact with others in the workplace and beyond;
  • Learn about communication strategies and best practices for diverse workplaces.

About Michele

Michele ManocchiMichele Manocchi is the Intercultural Education Specialist at the Cross Cultural Learner Centre, London ON. He holds a Ph.D. in Comparative Social Research earned in Italy. Michele is also member of the Centre for Research on Migration and Ethnic Relations at Western University, and he collaborates with Ryerson University and McGill University. His main research interests are on evaluation research; intercultural education; undocumented migrants; reception systems; settlement services and social policies for refugees and migrants; labelling processes and practices of resistance.

CPD accreditedThis webinar has been accredited for 1 hour of Continuing Professional Development (CPD) by the Immigration Consultants of Canada Regulatory Council (ICCRC).

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