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Security and Safety Service Reports

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Emergency Management Insights from the 2017 City of Clarence-Rockland Floods

The City of Clarence-Rockland experienced unprecedented flooding in the Spring of 2017, operating under a declared state of emergency for two weeks while dealing with flooded homes, businesses, and streets.

Join The Conference Board of Canada and Brian Wilson, Director of Protective Services and Fire Chief for the City of Clarence-Rockland, for a 60-minute webinar in which Brian will outline the scenario the City faced in 2017, and discuss some of the challenges and successes faced by this small municipality during the flood.

Recorded Webinar | April 2018 | The Conference Board of Canada

23 Truths about Cybersecurity: Insights from the Cybersecurity Conference: Crucial Collaborations

Organizations can’t prevent all cyberattacks, but they can mitigate their effects. This requires enterprise risk management programs guided by a cyber-knowledgeable board and a leadership team that knows its risk appetite.

Report | 13 pages | March 2018 | The Conference Board, Inc.

Building Trust in Data Innovation

Data is the life blood of Canadian Innovation, but for the expanding volumes of data to be available for machine language learning new protocols to build trust are necessary. The Non-profit Information Accountability Foundation is at the cutting edge of assuring next generation data policy guidance is acceptable in Canada.

Recorded Webinar | March 2018 | The Conference Board of Canada

Conjuguer les atouts : la convergence de la sécurité physique et cybernétique

Ce compte rendu de recherche porte sur le défi de la fusion des services de sécurité physique et cybernétique au sein des entreprises, examine les observations tirées d’une analyse documentaire et recommande certaines mesures.

Note de recherche | 36 pages | February 2018 | Melissa Lalonde | Le Conference Board du Canada

Combining Strengths: Cyber and Physical Security Convergence

This briefing addresses the challenge of merging physical and cyber security departments within a company, discusses the insights from a literature review, and provides some recommendations on the issue.

Register for the Understanding Cyber and Physical Security Convergence Webinar on June 7, 2018 at 2:00pm ET.

Briefing | 36 pages | February 2018 | Melissa Lalonde | The Conference Board of Canada

Building a Cyber Savvy Board

Cyber security continues to hit the headlines across the globe, affecting a range of organizations. The number of breaches reported and their significance keeps growing. From Equifax to Deloitte, no organization seems to be immune. It seems that the reality we need to face is that you either have been breached or you are waiting for a breach.

C-suite executives seem to bear the brunt of the responsibility for major breaches, and in some cases, this costs them their jobs. However, there is an increasing amount of attention being placed on the role of the board. What should it be and how can you ensure that boards of directors are able to effectively carry out their responsibilities with regards to cyber security?

Recorded Webinar | February 2018 | Satyamoorthy Kabilan | The Conference Board of Canada

Not If but When: Preparing for Incidents with Cyber Breach Coaching

In today’s cyber-centered landscape, it’s not a matter of “if” but “when” a breach will occur. And with the social contract of trust and transparency between customers and organizations being vitally important, organizations must invest in ensuring they prevent, identify and recover from breaches when they occur.

In this 60 minute session, Scott Pidduck, Canadian Cyber Portfolio Manager, guides you through the emerging Cyber Insurance market specifically focusing on the “Breach Coach”.

Recorded Webinar | January 2018 | The Conference Board of Canada

Communicating Cyber Security to the Board of Directors

It is easy to find examples of data breaches, ransomware, and online fraud across business sectors. From Target to Equifax to MacEwan University, cyber vulnerabilities have been exploited to significant financial and reputational loss. It is essential that boards of directors are informed and engaged on cyber security to protect their business interests, and yet effective communication between practitioners and boards has emerged as a key challenge to improving information risk management.

What are the potential implications of poor communication between cyber security practitioners and the board of directors, and how might these challenges be overcome? This webinar follows an executive meeting of the Conference Board of Canada’s Cyber Security Centre discussed improving board engagement and performance in cyber security. During this discussion, the communication challenges between the IT sector and the executive sector was identified as one area needing improvement to build board capacity concerning cyber security.

Recorded Webinar | January 2018 | The Conference Board of Canada

Future Challenges for Emergency Management

The US Federal Emergency Management Agency (FEMA) has stated that “The World is changing in ways that can have major effects on the emergency management community.” Our environment is evolving at a rapid pace and the emergencies that we are encountering are evolving just as quickly in terms of scope and complexity.

If we are to be resilient to the evolving emergency management challenges of the future, we need to build an understanding of what might be changing, as well as the skills and resources we will need to effectively cope with these challenges.

Recorded Webinar | December 2017 | Satyamoorthy Kabilan | The Conference Board of Canada

Harnessing the Power of Volunteers in Emergencies

There are generally two types of volunteers: affiliated and unaffiliated. Engaged citizens and spontaneous volunteers. Both have traditionally been neglected but both can be tremendously helpful, especially during disaster situations.

Every community's volunteers and volunteer organizations, including Volunteer Corps and Citizen Emergency Response Teams, have essential local knowledge, not to mention proximity. And when a community is affected, social media tends to draw external (and virtual) spontaneous volunteers, dispersed and disparately-skilled people who want to contribute. In both cases, the key is to provide them tools to self-organize around actually-useful, non make-work tasks; tasks that take advantage of the skills and assets on-hand.

Recorded Webinar | November 2017 | The Conference Board of Canada

The End of Secrets - Conflict in The Engagement Age

Eliot Higgins examines how the spread of digital technology has changed the way society engages with conflict, and how that engagement reveals what once was hidden in conflicts around the world.

Recorded Webinar | November 2017 | The Conference Board of Canada

Emergency Response to Terrorism Events: Six Key Insights

From Barcelona and London to Ottawa ON, terrorist attacks continue to make headlines all over the globe. These events differ in some ways from traditional emergencies, requiring responses that are complex, quick, and dynamic, all within a crowded stakeholder space.

How prepared is Canada and its citizens to deal with emergencies resulting from terrorism events? What can we learn from recent events across the world that will help us to be better prepared to deal with an attack on home soil?

In February 2017, The Conference Board of Canada’s Centre for National Security and Council on Emergency Management held a joint meeting that brought together senior members of local, federal, and international law enforcement, and emergency response officials to discuss recent terrorist attacks, trends in emergency preparedness, and ways to move forward.

Recorded Webinar | October 2017 | Satyamoorthy Kabilan | The Conference Board of Canada

Insights on Emergency Response to Terrorism Events

Is Canada prepared for future terrorism events? This briefing explores trends that will test preparedness strategies going forward and provides recommendations for improving emergency responses to terrorism events.

Briefing | 22 pages | August 2017 | Darren Gresch, Satyamoorthy Kabilan | The Conference Board of Canada

Le point sur les interventions d’urgence en cas d’attentats terroristes

Le Canada est-il prêt pour faire face à de nouveaux attentats terroristes? Cette note de recherche explore les tendances relatives à la mise à l’essai de futures stratégies de planification des mesures d’urgence et propose des recommandations pour améliorer l’efficacité des interventions d’urgence dans l’éventualité de nouveaux attentats terroristes.

Note de recherche | 24 pages | August 2017 | Darren Gresch, Satyamoorthy Kabilan | Le Conference Board du Canada

Cybersecurity and Legal Compliance – How to Strike a Balance

Organizations operating in the critical infrastructure space struggle to strike a balance between the need to dedicate the necessary resources to be compliant with regulations and responding to cyber attacks in real time. Given the ongoing expectation of cybersecurity-related compliance and the additional need to respond to scrutiny of cyber incident response readiness, organizations need to adopt a multidisciplinary approach that incorporates risk management, cybersecurity, and legal expertise. While one size does not fit all, this webinar will touch on four key steps that organizations can take to effectively respond to the dual requirement of compliance and overall cyber readiness.

Recorded Webinar | July 2017 | The Conference Board of Canada

Communiquer sur la cybersécurité avec un conseil d’administration

La cybersécurité est un problème urgent qui requiert une attention accrue des dirigeants. Une bonne communication à cet égard avec le conseil d’administration peut aider les organisations à gérer des risques en évolution constante.

Résumé | 27 pages | July 2017 | Ruben Vroegop | Le Conference Board du Canada

Communicating Cyber Security to the Board of Directors

Cyber security is a pressing issue that demands increased attention from executives. The issues highlighted in this briefing around communicating cyber security to the board can help organizations deal with evolving cyber security risks.

Briefing | 25 pages | July 2017 | Ruben Vroegop | The Conference Board of Canada

30 Truths about Cybersecurity

There are two kinds of companies: those that have been hacked and those that don’t know it yet. Cyber risk is not just an IT concern, but a crucial business issue.

Report | 14 pages | April 2017 | The Conference Board, Inc.

Ensuring Communications when Disaster Strikes – Lessons Learned by TELUS

The world is now connected in ways that seemed like science fiction only decades ago. And this is true not just of people, but of things as well. People connected to people, people connected to devices and devices connected to devices. Connectivity has become an essential dependency in our day-to-day lives, and an even greater necessity when disaster strikes.

Telecommunications is the thread that connects all of us. In the event of an emergency, it is imperative that telecom companies have the capability to withstand adverse conditions and to recover critical services with minimal interruption. If not planned for accordingly, severe weather, flooding, wildfires and seismic activity pose a great risk to the critical infrastructure that connects us all.

Well-known as one of Canada’s top telecommunications companies, TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment and video, and is Canada's largest healthcare IT provider. Join us for this webinar where Michael Galin and Jeff Hortobagyi from TELUS’ Corporate Business Continuity Office will discuss what it takes to keep this essential service operational when disaster strikes.

Michael and Jeff will explore lessons learned from the management of multiple major incidents, such as the Fort McMurray wildfire, and a wide variety of other events, including floods, storms, and civil disorder. They will also examine the incident management “ecosystem”, which includes facilities, infrastructure, and teams specifically prepared for emergencies.

Although developed in the context of a telecommunications company, these lessons and concepts are applicable to any organization that needs to stay up while others struggle to function. Whether you work in the public or the private sector, you won’t want to miss this important session on how to keep communications up when everything else is down.

Recorded Webinar | March 2017 | The Conference Board of Canada

Fighting Extremism: Counter-radicalization and the “Danish Model”

Extremist Islamist groups such as ISIS have been getting better at reaching and recruiting young Muslims since the Arab Spring. The massive migration of “foreign fighters” from both Western countries and the Middle East to ISIS and other extremist movements, as well as the recent attacks in European cities, are all worrying reflections of this phenomenon. So what can be done to stop it?

In order to tackle this issue, we must first understand the drivers and processes of radicalization: why do radicalized youths risk everything to travel to Syria and Iraq? Why do some of the them go one step further and agree to support or participate in terrorism in their own countries? Most importantly, how do we handle these phenomena?

Recorded Webinar | February 2017 | The Conference Board of Canada

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