Evaluating Calgary’s Emergency Response Plan: Lessons from the Flood Part 1

The Conference Board of Canada, September 2, 2015
Recorded Webinar by
(You must be signed in and entitled to rate this report)

The Southern Alberta Flood of 2013 was the costliest natural disaster in Canadian history. Following the incident, The City of Calgary, through The Calgary Emergency Management Agency (CEMA), asked The Conference Board of Canada to conduct an independent review of its overall performance during the emergency response, and highlight where improvements could be made.

To obtain a comprehensive perspective, our researchers interviewed 40 representatives from the public and private sectors, many of whom were present at the CEMA Emergency Operations Centre (EOC) during the emergency or held critical positions across the affected region.

In addition, we examined internal documentation and risk assessments and conducted a literature review that focused on lessons learned from other emergencies. Specific attention was paid to the role played by the CEMA EOC and its level of success in putting those lessons into practice.

Join us on September 2nd as Ruben will discuss the findings from this paper and share insights and best practices from the 2013 flood response. Don’t miss this chance to hear this first-hand research, and learn how these lessons can be applied in a wider Canadian emergency management context.

Buy this webinar and gain access to Evaluating Calgary’s Recovery Operations Centre: Lessons from the Flood Part 2 for 50% off! This rate will not be available through our website, so to take advantage, please contact us by e-mail.

Webinar Highlights

During this webinar, you will learn about:

  • The CEMA Emergency Operations Centre (EOC) and how it coordinated an effective response to the costliest natural disaster in Calgary’s history;
  • How authorities established a trusted voice on social media, communicated and collaborated with the private sector, and facilitated the work of volunteers;
  • The best practices and recommendations that merit consideration and can apply to the wider Canadian emergency management context.

About Ruben

photo of Ruben Vroegop Ruben Vroegop is a Senior Research Associate within The Conference Board of Canada’s National Security and Public Safety team. Ruben holds MA degrees from McGill University and the University of Nijmegen, the Netherlands, and is an experienced researcher who spent several years as a Policy Analyst with the Department of National Defence in Ottawa.

In his current role, Ruben conceptualizes, authors, and delivers major research products for the Centre for National Security and the Council on Emergency Management, facilitates workshops for the Future Security Intelligence Outlook Network (FuSION), and contributes regularly to the team’s security blogs and social media feeds.

Maintenance of Certification
Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to .5 Category II credits towards their maintenance of certification requirement.

Access Webinar

(you will be asked to sign-in)

To see if you are entitled to get this research for free, take a minute and create a free e-Library account. This will let us determine if someone else at your organization has already purchased access to this material.